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Support

Answers to common questions, and a way to reach us.

Where is my progress saved?

In your account, so it follows you to any phone or computer you sign in on.

I forgot my password

On the Sign in page, tap Forgot password? and we email you a link to choose a new one. It can take a few minutes to arrive.

How do I type č, ć, š, ž and đ?

Tap the letter buttons under the answer box. If you type c, s, z for č/ć, š, ž, or dj for đ, your answer still counts and we point out the accent.

Can I learn in Cyrillic?

Yes. Switch the alphabet in Settings at any time; you can type answers in either alphabet. The Reading Cyrillic unit teaches every letter.

My answer was right but was marked wrong

Tap the flag on the result after you answer and choose “My answer should be accepted”. Every report is read and the lesson is fixed for everyone.

Can I turn the sounds off?

Yes: Settings, then Sound effects.

How do I reset my progress or delete my account?

In Settings: Reset clears this device, and Delete account deletes your account and everything saved to it, straight away.

Contact us

Questions, ideas, a lesson that looks wrong, or a request about your data: write to us here.